Freezer Repair

Freezers can save people valuable time when it comes to meal prep and food preservation. We understand the stress that you go through whenever your freezer stops performing as it should. If you live in Bolingbrook, then simply call Matthew’s Appliance Repair. We will assess your freezer, pinpoint the issue and get it back in working order in no time.


Things That Go Wrong in Freezers


Excessive or Unusual Noise

Any knocking or banging is a clear sign that something is wrong. Give us a call because you may need to have your evaporator coil serviced.


Frost Build Up

The temperature may be too low. Frost will build up if the temperature is below 0 degrees Fahrenheit. If you change the temperature settings and the frost continues to accumulate, then observe where the frost is building up. If it is near the door, then the gaskets may be worn, or the door was kept open for too long. If the ice is forming near the back, then the defrost cycle needs looking at.



If you notice water pooling underneath the freezer, then it may be either a line that’s leaking, a faulty valve or excessive condensation. If it happens once, that’s not a big deal. However, if this happens regularly, then you need to get it looked at.


No Power

First, check the power. If the displays and power lights are on, then give us a call and stop using the freezer. You can perform a basic electrical test and check if:

  • The unit is properly plugged in
  • The outlet is on
  • The outlet is working at all

If the freezer still isn’t working, then give us a call. It is most likely a set of defective controls and we can fix it relatively quickly.


Won’t Keep Your Items Cold

This issue can be fixed rather quickly. Start by manually adjusting the temperature if it is higher than 0 degrees Fahrenheit. Also, check to see how you’ve packed your freezer and how much you’ve packed it. If a freezer is too packed, then air won’t circulate. If a freezer is not packed enough, then it won’t hold in any cold air. A freezer, ideally, should be packed between 75 and 85 percent. Also, pack from the middle outwards so that you avoid blocking any vents, which can exacerbate the issue.

If these tips don’t change anything, then you need to have the thermostat replaced.


Call Us

No matter your freezer woes, Matthew’s Appliance Repair will send a technician out to have a look. Your freezer will be back to performing as it should be in no time.